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Course description: Urchin Software training workshops
for on-site delivery

Google Analytics training by ivantage

ivantage provides two distinct training courses on Urchin Software. There is a shorter User Training Workshop for everyday users of the product who need to know about the reports that Urchin can produce and how to use them. The second course is the Configuration Workshop designed for Urchin administrators and similar.

(1) User Training Workshop

ivantage’s User Training Workshop for Urchin Software from Google is a 3½ hour practical, hands-on course, delivered at your site, aimed specifically at people performing marketing and editorial roles such as online marketers, web executives, webmasters, developers, agency account managers, account directors and other web production roles who need to understand both Urchin reports and how Urchin can be used to deliver insightful information from web metrics.

Pre-requisites

User access to your active Urchin installation is required for the duration of the course. Participating Urchin system administrators should have attended ivantage’s Configuration Workshop for Urchin Software from Google. Our experience confirms trainees learn much more effectively when they each have access to a computer throughout the session so as to use Urchin with their normal Urchin ID.

The instructor requires a data projector, to display PowerPoint slides from his/her laptop, and an active Internet connection. If the instructor’s laptop cannot be connected to the client’s Internet service, then an equivalent PC must be furnished by the client, having PowerPoint or PowerPoint Viewer installed and the use of a USB memory stick for transferring the PowerPoint presentation.

Objectives

Upon successful completion of this course, students will be able to use and interact with Urchin, understand reports and accurately analyse how visitors arrive at their websites and how they behave and interact with their website’s content.

Course overview

Session 1

What’s possible with web analytics?

What’s possible with Urchin?

How does Urchin measure visitors?

Session 2

A tour of the reports in Urchin Software from Google:

Marketing optimization

Content optimization

E-Commerce optimization

IT reports

Q & A

 


 

(2) Configuration Training Workshop

ivantage’s Configuration Workshop for Urchin Software from Google is a two day, practical, hands-on course, delivered at your site, aimed at Urchin system administrators and others performing technical roles who have a need to configure, optimise and support Urchin Software from Google for their own use and/or in support of others.

Pre-requisites

Administration access to your active Urchin installation is required for the duration of the course. Our experience confirms that students learn much more effectively when they each have access to a computer throughout the session so as to administer Urchin with their normal Urchin ID.

The instructor requires a data projector, to display PowerPoint slides from his/her laptop, and an active Internet connection. If the instructor’s laptop cannot be connected to the client’s Internet service, then an equivalent PC must be furnished by the client, having PowerPoint or PowerPoint Viewer installed and the use of a USB memory stick for transferring the PowerPoint presentation.

Objectives

Upon successful completion of this course, students will be able to set and configure Urchin for all but the most complicated of websites in order to ensure Urchin can be used by themselves and others to accurately analyse how visitors arrive at their website and how they behave and interact with their website’s content.

Course overview

Session 1

What’s possible with Web analytics?

What’s possible with Urchin?

Using Urchin as a log file processor

Web analytics data collection methods

How does Urchin measure visitors?

Urchin and Google Analytics – review of major differences

Using Urchin with the UTM (Urchin Traffic Monitor)

Urchin working in parallel with Google Analytics

Session 2

Configuring and customising profiles

Urchin MIME types

Urchin URL parameters

Urchin download types

Log file rotation and processing

Log file processing

Log path date substitution

Session 3

A tour of Urchin Software from Google reports:

Marketing Optimization

Urchin Custom Segmentation

Urchin Campaign Tracking

Content Optimization

Configuring simple onsite goals

Configuring complex onsite goals

E-Commerce optimization

Configuring Urchin e-commerce

IT Reports

Session 4

Log file reprocessing

Updating the geo-location database

Urchin database settings

Using Urchin from the Command Line

Urchin administration facilities

Simple filter administration

Session 5

Tracking sub-domains

Advanced filter administration

Tracking 3rd-party domains

Urchin code customisations

Tracking Flash, AJAX and other rich media components

Best practice user administration

 

Contact ivantage to learn more or book training

 

Accredited training

If your interest in Urchin Software is serious and its reports are intended to be an important guide to both your online marketing activities and the RoI you are looking for, it is a false economy to cut corners on training. You make investments in training infrequently and the extent of a trainee’s skill at the end of training significantly affects their future capabilities to deliver the outcomes you require.

By choosing an Urchin Certified Partner to provide your training, you can ensure that you are giving your colleagues the very best start in their engagement with Web analytics and your organization the very best chance of getting the business results you have targeted.

Accredited training from ivantage - an Urchin Certified Partner

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