Terms and conditions for booking
public training courses
Cancellation of courses by ivantage and changes to course
content
ivantage's courses are frequently updated and improved and
ivantage reserves the right to alter any of the courses’ content
without prior notice. ivantage reserves the right to cancel a
course at any time without liability. In these circumstances,
delegates will be offered an alternative date, a credit note or
a full refund.
Transferring courses
If a delegate wishes to transfer a booking to a later course
there will be an administrative charge of 25% of the course fee
if it is within 6-20 working days of the original course date,
or a charge of 40% of the course fee if it is within 5 working
days of the original course date. If that transfer is then
cancelled and/or the delegate fails to attend, the full course
fee remains payable. If a second transfer is requested this will
be treated as a cancellation and the cancellation fee will be
payable in addition to the new course fee.
Cancelling courses
All cancellations to bookings must be received in writing by
email to
training@ivantage.co.uk.
Cancellations must be made no
later than 20 working days prior to the start of a course. If a
booking is cancelled within 1-15 working days or if the delegate
fails to attend the course, the full course fee must be paid
immediately. If the course is cancelled between 15-20 working
days a cancellation fee of 50% will be payable.
Course notes and training
The notes and training for ivantage courses cannot be relied
upon for legal interpretation. Neither ivantage nor its
employees, trainers or consultants can accept responsibility for
delegates’ actions, or those of other people reading the course
notes or interpreting the training in litigation, or
responsibility for any loss incurred as a result of relying on
the training or the training notes. If in doubt, consult a
lawyer.
Prices
The prices quoted on this site are correct at the date of
publication. ivantage may adjust these prices.
Late payment
In the event of late payment, ivantage reserves the right to
charge interest on all outstanding amounts at the rate of 3%
above the Bank of England base rate. A charge will be made for
each whole or part calendar month counted from the last date
that payment was due to the date that payment is made.
Return
to previous page
|
