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Website Optimizer from Google

Web site Optimizer - clear the competition

Search marketing practitioners need their ads to be successful. To help build that success, click-through and conversion tracking are used to gain insight into user behaviour on their sites’ pages. If visitors are reaching a site but do not take the action which is the intended goal, what is the remedy? This is the time to improve the site itself. This is where Website Optimiser can help.

The Website Optimiser allows online marketers to test changes in the content of their Web sites’ pages in order to determine what will be most effective in getting conversions. The marketer chooses which parts of a page to test – for example, headline, image, promo text – and sets up the tool to run experiments on a portion of the site’s traffic to determine which content users respond to best. When the software has collected enough data, it provides reliable, statistically sound reports and a suggested course of action to optimise the site for maximum conversion and business results.

Preparation

Before performing an experiment, the tester should take some time to consider which aspects of the page should be tested and how; the more thought put into the experiment, the more valuable are the results which come out of it. In the support pages, Google offer a Getting Started Checklist which gives a good idea of the steps needed to prepare for an experiment. Google suggest that it might be helpful to review the technical overview as well.

Running the tests

Running the experiment requires the assistance of the webmaster or site administrator who inserts into the site the experiment’s code (contained in the form of tags edited into the html) that enables Website Optimiser to direct variable amounts of traffic to the different versions of the page. When the pages have been tagged and all the page and content variants have been created, Website Optimizer can be started.

Multivariate and A/B testing

Website Optimiser uses multivariate testing, which is a method of experimentation that allows testing multiple variables – in this case, sections of a page – simultaneously. For example, using Website Optimiser, the tester could identify the headline, image and promo text as the page sections that he would like to test, and then create three different variations for each page section. Users visiting the page during the experiment might therefore see Headline A, Image B and Promo Text C all together, or Headline B, Image C and Promo Text A, or any other combination.

Website Optimizer can also be configured to perform simpler A/B testing. An A/B experiment tests the performance of two (or more) entirely different versions of a page. The experiment should start with an original test page (the page whose content is the subject of improvement) and alternative versions should be written. There are no restrictions on how much the alternative test pages can vary from the original. The tester can change the content of a page, alter the look and feel or move around the layout. Website Optimizer will direct traffic to the original page and to the alternative versions to see which one users best respond to.

Use A/B testing when:

page traffic is fairly low (less than approx 1,000 page views per week)

the experiment involves, changing layout, moving sections around or changing the overall look or design of the page

Use multivariate testing when:

page traffic is fairly high (more than approx 1,000 page views per week)

the experiment involves trying multiple content changes in different parts of the page simultaneously while the overall layout stays the same

 

Google's 'All you need to know' about Website Optimizer

Website Optimizer overview (Flash)

Website Optimizer user guide (Flash)

 

Why is testing valuable?

If you are spending money on driving traffic to a page, then its content is critical in getting the best value from every pound you spend. You should use web tools like Google Analytics to track how effective that content is in getting conversions, but tracking will not tell you how to make your content more effective.

The only way to figure out what content will work best on your site is to test different content.

Website Optimizer will help you study the effects of different content on your users. It is testing that enables you to identify what users respond to best so you can improve a website to be more effective in getting the business results that you want.

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