On-site, private training
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Communicating with confidence - presenting clearly, with maximum impact

This course focuses less on what you say and more on how you say it, helping you to create stage presence, capturing your audience’s attention when you present.

How will you benefit?

As a result of this course you will be able to plan what you want to present and better manage your own feelings whilst presenting it. You will use body language and voice to project confidence and increase impact, finding your own natural style.

What’s the syllabus?

The day is split into four sessions, separated by a fifteen-minute break in the morning and afternoon, with a one-hour break for lunch. Registration opens at 9:00am and sessions start promptly at 9:30am with the day finishing around 5:00pm.

Session 1:

  • Presenting overview
  • Managing your feelings
  • Introductions and objectives
  • Experience overview
  • What is presenting?
  • When do you present?
  • Assessing your presenting skills
  • Action planning
  • Situational analysis

Session 2:

  • Managing your feelings
  • Positive v negative statements
  • Managing nerves techniques
  • Self-sabotaging thoughts
  • Breathing – getting it right
  • Projecting confidence

Session 3:

  • Body language and voice
  • Body language models
  • What messages non-verbal communication conveys
  • Body language impact
  • Body language do’s and don’ts
  • Conveying confidence using body language
  • Finding your own personal style
  • The 4 elements of voice
  • Using the pause
  • Using your voice to convey confidence

Session 4:

  • Building a presentation
  • Planning techniques
  • Engaging your audience
  • Speech transitions
  • Presenting patterns
  • Building your speech
  • Putting it into practice
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A series of six thought provoking and behaviour changing courses to develop yourself and your staff led by expert facilitator Rachel Puttick.

ivantage has been teaching digital professionals since 2003 about some of the most ubiquitous Internet marketing technologies, techniques and processes. Digital professionals, however, not only need to learn the very latest Internet marketing technologies they must also constantly invest in themselves and their team to challenge accepted behaviours, enhanced performance and improve career paths. That’s why we developed a range of self and staff development courses for digital professionals.
Key highlights of our self & staff development training are:

  • Behaviour changing courses developed by experts
  • Specifically developed for digital professionals
  • Experienced practitioner leading and teaching
  • Practical learning and doing
  • Key theory, backed up by slide and whiteboard session

Self & Staff Development Training Curriculum

Our six thought provoking and behaviour changing courses develop especially for digital professionals and led by expert facilitator Rachel Puttick are designed to provide you and your staff with those other non-technology skills we need to get ahead and perform.

Self & Staff Development - Course Stream
Assertiveness 101 Line Management 101 Time Management & Personal Productivity 101 Leadership & Team Building 101 Presentation Skills 101 Negotiation Skills 101

What is the training format?

Rachel will preside over an informal classroom, presenting key theory, backed up by slide and whiteboard sessions. Expect lots of interaction between participates and a lively but rewarding day

Who should attend?

Digital marketers, aspiring digital markers, digital professionals, aspiring digital professionals, software engineers, sales professionals, account professionals, content professionals and business owners.

What did past attendees think?

All our attendees are asked to complete our continuous feedback survey and submit an honest, considered and fair review which we publish one our site and via ekomi. You can read these reviews on our site and on ekomi.

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Developing key leadership qualities; understanding team roles; motivating and coaching your team to get the most out of your people

This is a hands-on training day that starts with the fundamentals of Leadership, moves-on to exploring key concepts including team roles and motivational and coaching models. This course results in having a deeper understanding of your team and how to lead them. Previous feedback indicates that aspiring leaders and those newly promoted to a leadership role find the day equally enlightening and valuable.

How will you benefit?

Your deeper understanding of team roles and your role as leader ultimately results in higher performing teams. You will be increasingly comfortable in motivating and coaching team members, moving them swiftly through the stages of team development.

What’s the syllabus?

The day is split into four sessions, separated by a fifteen-minute break in the morning and afternoon, with a one-hour break for lunch. Registration opens at 9:00am and sessions start promptly at 9:30am with the day finishing around 5:00pm.

Session 1:

  • High performing teams and team roles
  • Introductions and objectives
  • Leadership Qualities
  • Introduction to Belbin Team Roles
  • Team roles in practice
  • Your digital team

Session 2:

  • Your role and leadership styles
  • Control, influence or outside of your remit?
  • What employees expect - skills
  • What staff expect - the business
  • What staff expect – communications
  • Leadership assessment
  • Your staff and you
  • Leadership styles overview

Session 3:

  • Motivating your staff
  • Understanding what motivates people
  • Motivating your people at different stages of achievement
  • Assessing staff’s level of motivation
  • The Skill Will Matrix – adapting your style
  • The stages of team development
  • Motivating staff throughout the stages
  • Reaching the high performance stage

Session 4:

  • Communicating like a leader
  • Looking like a leader
  • Talking like a leader
  • Listening skills assessment
  • Effective Questioning Skills
  • Coaching overview
  • Coaching model
  • Problem solving through coaching
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Moving from positional negotiation to win-win, building rapport and dealing with problems

Negotiation Skills – getting to yes is an interactive, hands-on training day that starts with negotiation styles – positional negotiation – to finding agreement through developing option where both players win. Exploring techniques to build rapport, questioning perceptions & going on to examine fairness, how to deal with dominance; and other common problems the whole course focuses on getting to yes. This course is the ideal opportunity to take time to consider how to get the best out of your negotiations from family holidays to getting that salary rise to making that sale.

How will you benefit?

You will be able to move from positional negotiation to developing options so that both parties gain. You will feel confident to separate people from problems, and in turn will be able to develop rapport more effectively – an essential skill in getting to yes and closing deals that really work for all.

What’s the syllabus?

The day is split into four sessions, separated by a fifteen-minute break in the morning and afternoon, with a one-hour break for lunch. Registration opens at 9:00am and sessions start promptly at 9:30am with the day finishing around 5:00pm.

Session 1:

  • Negotiation types and preparation
  • Negotiating types
  • Moving away from positional negotiation
  • Negotiating games – problems & solutions
  • Defining aims but focussing on interests
  • Preparing mentally

Session 2:

  • Building relationships
  • The power of perception
  • Questioning skills
  • Listening – real listening
  • Getting in step
  • Separating the people from the problem
  • Disentangling relationship from substance

Session 3:

  • Developing options
  • What is ‘win’ ‘win’
  • Obstacles to creating options
  • Brain-storming – before/during/after
  • Broadening options
  • The Circle Chart
  • Why use objective criteria
  • How to develop objective criteria

Session 4:

  • Dealing with difficulties
  • When they (seem) more powerful
  • Limits and alternatives
  • Exploring the consequences and alternatives
  • Avoiding attacking and defending
  • Common tricky tactics
  • Practice session
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Time management skills combined with productivity key concepts and boosters

Time Management training is a dynamic, contemporary hands-on training day that starts with the fundamentals re: the myth of managing time; - assessing your time stealers; how to better manage your emails; your interruptions; and prioritise complimented with time effective tricks and tips. We then move-on to making productivity models work for you; ordering and planning your work effectively taking into account your own energy levels. The feedback we receive suggests that people who are overwhelmed with their diary and dated to-do-lists benefit most from this course.

How will you benefit?

As a result of this course you will be able to create practical-to-do lists based on your own energy pattern; manage your time according to your priorities; you will have planned the improvements you will make to minimise meetings and e-mails and modify working practice to maximise productivity. Previous delegates have reported feeling less stressed and more in control of their working lives following the course.

What’s the syllabus?

The day is split into four sessions, separated by a fifteen-minute break in the morning and afternoon, with a one-hour break for lunch. Registration opens at 9:00am and sessions start promptly at 9:30am with the day finishing around 5:00pm.

Session 1:

  • Time and self-management
  • Introductions and objectives
  • Time stealers
  • Themes and action planning; writing time-smart objectives
  • Time tips – tools out there that work
  • Prioritising your time – focussing on urgent and important
  • Practical prioritisation

Session 2:

  • Practical tools based on Energy levels
  • Understanding your own energy levels
  • Creating a master diary based on energy levels
  • Your second brain – getting things done
  • Breaking down to-do-lists methods
  • Quick tricks to increasing your attention flows
  • Additional attention techniques

Session 3:

  • Emails and Meetings
  • Assertive communication and managing time wasters
  • Minimising meetings
  • Effective meetings tips
  • Email management assessment
  • Reducing your inbox – 2 minute tasks
  • Email folders
  • Making the system work for you

Session 4:

  • Check – lists
  • Feeling in control
  • The different types of check lists and when to use them
  • Saving time through check lists
  • Creating check lists and delegation
  • Creating a check list – putting it all into practice
  • Action planning for a better future

Analytics Courses

Google Analytics

Training Curriculum:

Four days of in-depth, in-detail, hands-on Google Analytics training with Matt Trimmer, Google Seminar Leader.

Google Analytics 101:

Fundamentals, key concepts and reporting basics

Google Analytics 201:

Goals, events, views, basic filters, segments, alerts and best practice campaigns

Google Analytics 202:

Analysing organic search, paid search, in-bound social media and attribution modelling

Google Analytics 301:

Architecture, processing, configuration, extending and auditing


Tag Manager Courses

Google Tag Manager

Training Curriculum:

A day of in-depth, in-detail, hands-on Google Analytics training with Matt Trimmer, Google Seminar Leader.

Google Tag Manager 101:

Fundamentals, key concepts, basic tagging and advanced event listener tagging


Adwords Courses

Google Adwords

Training Curriculum:

Four days in two sessions of in-depth, in-detail, hands-on Google AdWords training with Sharron Lonsdale, Google Seminar Leader

Google Adwords 101:

Building, optimising and managing search campaigns

Google Adwords 201:

Optimising search campaigns through analysis, structure and control

Google Adwords 301:

Extending search campaigns with display advertising and remarketing

Google Adwords 302:

Extending search campaigns with feeds, dynamic remarketing and shopping


SEO Courses

Google SEO

Training Curriculum:

Full training curriculum of our Google SEO courses


Enquire & book

All your team trained!

£1,450 per day* No matter how many attendees!

*£1,450 per day, no matter how many attendees!


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